Refund policy

Refund and Return Policy
We want you to love your new golf shoes. If you are not completely satisfied with your purchase, we are here to help you with a return or exchange.
30-Day Return Window
You have 30 days from the date your package was delivered to request a return or an exchange.
Return Conditions
To be eligible for a return or exchange, your golf shoes must meet the following criteria:
  • Unworn Condition: Shoes must be unworn, unwashed, and completely free of dirt, grass stains, or outdoor wear. We highly recommend trying your shoes on indoors on a carpeted surface to check the fit before heading to the course.
  • Original Packaging: Shoes must be returned in their original branded shoebox, placed inside a separate shipping box or poly mailer. Please do not tape or stick shipping labels directly to the branded shoebox itself.
  • Included Accessories: Any extra shoe laces, spike wrenches, or tags must be included in the return package.
Return Shipping Fees
  • Customer Responsibility: Customers are responsible for paying their own return shipping costs. Shipping costs are non-refundable.
  • Label Options: You can purchase a return shipping label through our online returns portal, and the exact cost of the label will be deducted from your final refund total. Alternatively, you may ship the item back using your preferred shipping carrier (USPS, UPS, or FedEx) at your own expense.
Exchanges
Need a different size or color? We offer size exchanges within the 30-day window. Please note that return shipping fees for the original pair still apply. Once your return is received and processed at our warehouse, we will ship your replacement pair to you free of charge.
Refunds
Once we receive and inspect your returned shoes at our warehouse, we will notify you via email of the approval or rejection of your refund.
  • Approved Returns: Your refund will be processed automatically back to your original payment method within 5–7 business days.
  • Deductions: The cost of the return shipping label (if generated through our portal) and any original shipping charges will not be refunded.
Defective or Damaged Items
We stand behind the quality of our footwear. If your shoes arrive damaged or exhibit structural defects within 30 days of purchase, please contact us immediately with photos of the issue. In the case of confirmed defects, we will provide a prepaid shipping label to cover all return costs.